Responsible Gaming — Play Safe with 88f

Gaming Should Always Be Fun

At 88f, we believe that gaming is a form of entertainment — not a way to make money, escape problems or relieve stress. For the vast majority of players in Bangladesh, cricket betting, slots, and live casino games are a fun pastime enjoyed responsibly. However, we recognise that for a small number of people, gambling can become a serious issue that affects their finances, relationships and mental health.

That is why 88f provides a full suite of responsible gaming tools directly within your account dashboard. These tools are free, easy to use, and designed to help you stay in control at every stage of your gaming journey. We also train our support team to recognise early signs of problem gambling and to respond with care and without judgement. Our responsible gaming commitment is not a legal checkbox — it is a genuine part of how we operate every day.

Your Responsible Gaming Toolkit

All of the following tools are available free of charge from your 88f account dashboard. We strongly encourage every player to review these settings when they first register and to revisit them regularly.

How to Activate Your Limits

Setting responsible gaming controls on your 88f account takes less than two minutes. Follow the steps below.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to spot. The following signs may indicate that gambling has moved from entertainment to a problem. If you recognise any of these in yourself or someone you know, please seek help without delay.

• !Gambling with money intended for essential expenses such as rent, food or utility bills.
• !Chasing losses — increasing bets in an attempt to recover money already lost.
• !Feeling anxious, irritable or restless when not gambling or when trying to cut down.
• !Hiding gambling activity from family members, friends or colleagues.
• !Borrowing money or selling personal items to fund gambling sessions.
• !Spending more time or money gambling than originally intended, despite wanting to stop.

Self-Exclusion — Taking a Full Break

Self-exclusion is the strongest responsible gaming tool available on the 88f platform. When you activate self-exclusion, your account is immediately locked — you will be unable to log in, deposit, place bets, or access any gaming content for the duration of your exclusion period. Self-exclusion periods range from 6 months to permanent closure. During an active self-exclusion, 88f will not send you any promotional communications. Any account balance at the time of self-exclusion will be available for withdrawal before the lock takes full effect.

To activate self-exclusion, go to the Responsible Gaming section of your account dashboard, select Self-Exclusion, choose your exclusion duration, and confirm. Alternatively, contact 88f support via the email in the site footer and our team will action the exclusion on your behalf within 24 hours. Once a self-exclusion is active, it cannot be reversed before its stated end date — this is by design, to protect you from impulsive reversal decisions made during a difficult moment.

Age Verification — 21+ Policy

The 88f platform is strictly for adults aged 21 and above. This is not just a regulatory formality — we take our age restriction seriously because we know that gambling products can be particularly harmful to younger people whose financial habits and impulse-control mechanisms are still developing. Every new player is required to verify their age during the registration process by providing a valid national identity document or passport. Accounts that cannot be verified as belonging to a person aged 21 or over will be suspended pending verification.

If you are a parent or guardian and believe that a person under 21 in your household has registered an account with 88f, please contact our support team immediately. We will investigate promptly, suspend the account, and — subject to legal retention requirements — delete or anonymise any personal data collected from that account. 88f cooperates fully with any relevant authority investigation into underage access.

88f's Responsible Gaming Pledge

Responsible gaming is not an afterthought at 88f — it is built into the foundations of how we operate. Here is what we commit to every player in Bangladesh:

• We will never advertise or promote gambling to individuals who have self-excluded or set active cooling-off periods.
• We will never target communications at players who show indicators of problem gambling behaviour.
• We will maintain the full suite of responsible gaming tools at all times — they will never be hidden, hard to find, or restricted.
• We will train customer support staff in responsible gaming awareness and problem gambling recognition.
• We will process self-exclusion requests immediately and without question — no player will be talked out of self-excluding.
• We will never use deceptive design patterns — such as misleading odds displays, artificial urgency cues, or hidden terms — that encourage players to spend beyond their means.

Need Help? Contact 88f Support

If you are struggling with your gambling habits and are not sure where to start, the 88f support team is your first point of contact. Our team is trained to listen without judgement and to help you identify the right tool or course of action for your situation — whether that is setting a deposit limit, activating a cooling-off period, or initiating a full self-exclusion. All conversations about problem gambling are treated with complete confidentiality.

To contact 88f support regarding responsible gaming, please use the plain-text email address displayed in the footer of this website. In your message, briefly describe your situation and what you need help with. There is no wrong way to ask for help — our team will take it from there. If you are in immediate distress and need your account locked right now, simply state that in your message and we will act without delay. We aim to respond to all responsible gaming enquiries within 24 hours, seven days a week.