88f Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains clearly what data 88f collects from players in Bangladesh, why we collect it, and how we keep it safe.
Introduction
This Privacy Policy ("Policy") describes how 88f ("we", "us", "our", "Platform") collects, uses, stores, discloses and protects personal information provided by or collected from users ("you", "Player") who access or use the 88f website, mobile platform and associated gaming and betting services. This Policy forms part of the 88f Terms and Conditions and should be read alongside them. By registering an account or using the 88f platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.
88f is committed to protecting the privacy of all players using its platform. We collect only the personal data that is necessary to provide our services, verify player identity, process financial transactions, and comply with applicable legal obligations. We do not sell, rent or trade personal data to third-party marketing organisations. This Policy applies to all users of the 88f platform regardless of the device or method used to access our services.
ℹ️ This Policy is written in plain English and is designed to be read and understood by players in Bangladesh. If you have any questions about how 88f uses your personal data, please contact us at the email address listed in the site footer.
Privacy at a Glance
SSL Encrypted
All data in transit is protected with SSL encryption.
No Data Sales
We never sell or trade your personal data to marketers.
Right to Delete
Players may request account and data deletion at any time.
Cookie Usage
We use functional and analytics cookies — no intrusive ad trackers.
Transparency
You can request a copy of all data we hold about you.
Contact Us
Reach our privacy team via the email in the site footer.
1. Information We Collect
88f collects personal data in several ways: directly from you when you register an account or contact support; automatically when you use the platform; and from third-party payment processors as part of transaction verification. Below are the categories of data we collect.
Identity & Contact Information
When you register an account, we collect: your full name, date of birth, registered mobile phone number, and any identity documents submitted during KYC verification (such as a national identity card or passport). This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and comply with anti-money laundering regulations.
Payment & Transaction Data
We record all financial transactions carried out through your 88f account, including deposit amounts, withdrawal requests, transaction timestamps, and the mobile financial service account identifiers (bKash, Nagad, Rocket, Upay) used for each transaction. We do not store full payment account credentials — only the account identifiers necessary for processing and reconciliation. This data is retained for regulatory compliance and dispute resolution purposes.
Device & Technical Data
When you access the 88f platform, our servers automatically log technical data including: IP address, device type and operating system, mobile browser type and version, session duration, pages visited, and approximate geographic location derived from IP address. This data is used for platform security monitoring, fraud prevention, responsible gaming analysis, and improving platform performance on the mobile networks and devices most common in Bangladesh.
Gaming Activity Data
We record your gaming and betting activity on the platform, including games played, bet amounts, game session duration, win and loss outcomes, and use of responsible gaming tools such as deposit limits, session reminders and self-exclusion requests. This data is used to operate the gaming service, detect problem gambling patterns, settle disputes, and ensure compliance with responsible gaming obligations.
2. How We Use Your Information
88f uses the personal data it collects only for the purposes described below. We process personal data on the legal bases of contractual necessity, legal obligation, and legitimate interest where applicable.
Service Delivery & Account Management
Your personal data is used to create and maintain your player account; to process deposits and withdrawals through bKash, Nagad, Rocket and Upay; to provide access to gaming and betting services; to deliver customer support; and to send transactional communications related to your account activity (such as deposit confirmations and withdrawal status updates). These uses are necessary for the performance of our contract with you.
Security, Fraud Prevention & AML Compliance
We use personal and technical data to monitor for suspicious account activity, detect and prevent fraud, conduct identity verification (KYC) and anti-money laundering (AML) checks, and report suspicious transactions to relevant authorities where legally required. These processing activities are necessary to meet our legal obligations and to protect the integrity of the platform and the interests of legitimate players.
Platform Improvement & Analytics
Aggregated and anonymised usage data is used to analyse platform performance, identify technical issues, and improve the user experience for players in Bangladesh. This includes understanding which games are most popular, how players navigate the platform, and how performance varies across different mobile networks and devices common in Bangladesh such as Grameenphone, Banglalink and mid-range Android handsets. This analysis is conducted on anonymised datasets that cannot be linked back to individual players.
Responsible Gaming Monitoring
Gaming activity data, session patterns and betting behaviour are analysed to identify players who may be displaying signs of problem gambling. Where such indicators are detected, 88f may proactively contact the player to provide responsible gaming information, suggest the use of available tools such as deposit limits or self-exclusion, or in serious cases take steps to protect the player by temporarily restricting access. This processing reflects our commitment to responsible gaming and player welfare.
3. Data Sharing & Disclosure
88f does not sell, rent or share your personal data with third parties for their own marketing purposes. We share personal data only in the limited circumstances described below.
Payment Processing Partners
To process deposits and withdrawals, 88f shares transaction data with the relevant mobile financial service providers — bKash, Nagad, Rocket and Upay — as necessary to execute and confirm payment instructions. These providers operate under their own privacy policies and are independently regulated. 88f shares only the minimum data required for payment processing and does not share gaming activity or identity document data with payment processors.
Legal & Regulatory Disclosure
88f may be required by applicable law, court order, regulatory directive, or law enforcement request to disclose personal data. We will comply with such requirements to the extent legally mandated. Where permitted by law, 88f will notify affected players of such disclosure requests unless doing so would compromise an ongoing investigation or is prohibited by the relevant authority.
Service Providers & Technology Partners
88f works with third-party technology providers who assist in delivering platform services — for example, game studios that provide the gaming software used on the platform (such as Pragmatic Play and Evolution Gaming) and infrastructure partners who provide hosting, security and technical support services. These providers are granted access only to the data necessary to perform their specific function and are contractually bound to maintain confidentiality and not to use the data for any other purpose.
⚠️ 88f will never share your personal data with third-party advertisers, social media platforms, or data brokers. If you receive unsolicited communications claiming to be from 88f through channels other than your registered mobile number, treat them as suspicious and contact 88f support immediately.
4. Cookies & Tracking Technologies
88f uses cookies and similar tracking technologies to operate the platform effectively and to improve the user experience. Cookies are small text files stored on your device when you visit the 88f platform. We use the following types of cookies: (a) Essential cookies — required for the platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core functionality. (b) Analytics cookies — used to understand aggregate usage patterns, page performance and feature adoption across our player base. These operate on anonymised data only. (c) Preference cookies — used to remember your platform settings, such as your last-selected game category or display preferences. We do not use third-party advertising or retargeting cookies. We do not use cookies to track your activity outside of the 88f platform.
Most mobile browsers allow you to control cookie settings through your browser preferences. Disabling essential cookies will prevent the platform from functioning correctly. Disabling analytics or preference cookies will not affect your ability to play games or access your account, but some platform personalisation features may not work as intended.
5. Data Retention & Security
88f retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of the player's account and for a period thereafter to satisfy legal, regulatory, accounting and dispute resolution requirements. Player account data and transaction records are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping obligations. Gaming activity logs may be retained for shorter periods unless required for ongoing dispute resolution or regulatory review. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.
88f implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, secure data storage practices, and regular security reviews. However, no internet-based platform can guarantee absolute security. Players are responsible for maintaining the security of their own account credentials and for using secure networks when accessing the platform.
6. Your Privacy Rights
As a player on the 88f platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 88f support using the email address in the site footer.
- Right of access — you may request a copy of the personal data 88f holds about you.
- Right of rectification — you may request correction of inaccurate or incomplete personal data held about you.
- Right of erasure — you may request deletion of your personal data, subject to our legal retention obligations.
- Right to restrict processing — you may request that we limit the processing of your data in certain circumstances.
- Right to data portability — you may request your personal data in a structured, machine-readable format where technically feasible.
- Right to object — you may object to processing carried out on the basis of legitimate interest, including any direct communications we send you.
We will respond to all valid data rights requests within a reasonable timeframe. Requests may be subject to identity verification before we can action them. In some cases, legal obligations may prevent us from fully complying with a deletion or restriction request — for example, where transaction records must be retained for regulatory purposes. We will explain any such limitation clearly when responding to your request.
ℹ️ To exercise your privacy rights or to submit a data-related query, contact us at the email address shown in the footer of this page. Please include your registered mobile number and a brief description of your request so we can process it efficiently.
7. Children & Minors
The 88f platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we discover that a player account has been registered by or is being operated by a person under 21, we will immediately suspend the account, void any winnings, and delete or anonymise the personal data collected from that account as soon as practicable, subject to any legal retention obligations. If you are a parent or guardian and have reason to believe that a person under 21 in your care has registered an account with 88f, please contact our support team immediately using the email address in the site footer.
⚠️ 21+ only. The 88f platform is an adult entertainment service. Allowing a minor to access this platform is a serious breach of these Terms. 88f takes the protection of minors extremely seriously and cooperates fully with any relevant authority investigation into underage access.
8. Changes to This Policy & Contact Details
88f reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Material changes to this Policy will be communicated to registered players via the platform or by notification to the registered mobile number. The updated Policy will be posted on this page with a revised "Last updated" date. Your continued use of the 88f platform following the publication of a revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how 88f protects your data.
For all privacy-related enquiries, data rights requests, or concerns about how your personal data is being used by 88f, please contact our support team at the plain-text email address displayed in the footer of this website. We aim to respond to all privacy enquiries within 5 business days. Please include your registered mobile number and a clear description of your request when contacting us. 88f is committed to handling all data enquiries fairly, promptly and with full respect for your privacy.
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